Frequently Asked Questions

Do I need to be a member to shop here?

No, you also do not need a account to shop here.

Why should I become a member?

Members enjoy many extra benefits, like sneak previews of products to come. Read all about it in this Blog article.

Can I blog at Precious Collectibles?

No, you can not blog at Precious Collectibles. We do love to hear your ideas. And if you really have something you wish to share at our blog, please let us know. And we will consider this. We always appreciate the input of our visitors.

I do not agree with something at Precious Collectibles, what now?

Please contact us. We will look at this with you together.

I have found a image/video with the logo and/or watermark and/or weblink of Precious Collectibles in it, what now?

We are present on several places at the internet. The images and videos we share, we share with our logo and/or watermark and/or weblink at them. This we do to be recognizable, but also to prevent abuse and misleading by peopl/companys who are not representives of Precious Collectibles.

If you have any doubt about a image/video/account with our name at it, please contact us immediately. And as always, when in doubt, buy directly at our website;

Is payment secure?

Yes, your payment is encrypted with a SSL encryption. The international standard protection for payments.

You can also choose for payment through Paypal and/or Creditcards. This for extra protection through Paypal and/or your creditcard company.

What payment methods are there?

You can pay with Paypal, IDEAL, Credit Card, Direct Bank Transfer, Bancontact, SOFORT, Giropay, EPS, P24, Alipay, Multibanco.

You can also pay with crypto. We accept; Bitcoin, Ethereum, USD Coin, Dogecoin, Litecoin, Dai and Bitcoin Cash. 

Are you missing a payment method? Contact us and we will look at the possibilities.

Can I pay in installments?

Yes, contact us for the options.

When is payment done?

At purchase, immediate payment is required. We only ship after we have received payment.

How fast is the shipment?

Shipment is usually done within 3 to 5 working days. How fast the package will arrive depends on the destination, the postal company and customs.

In general a package within Europe arrives within 21 working days. A package outside Europe arrives within 31 working days. No rights can be derived from this estimation.

What are the shipping costs?

Standard shipment is worldwide free for all order from 75 euro and above. 

Is Express shipment possible?

Yes, at additional costs. Contact us for more information.

With Express shipment packages usually arrive worldwide within 3 to 5 working days. Contact us for a more exact estimate for your location.

Are the pictures displayed of the product themselves or are it stock pictures?

Most of the time the pictures are from the products themselves. In the rare case this is not the case, we mention this in the products  description by the condition section in the additional information tab.

Are the videos displayed of the product themselves or are it stock videos?

In case of the videos displaying the products, it is safest to assume that these are from a previous sold product. Videos are meant to get a indication of the product in 3D. If you want to know it from a specific product, contact us and we will check this for you.

I am missing a question...

Contact us, we are here for you.
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Street: Bergse Hoofd 148
Zip Code: 6834 DD
City: Arnhem
Country: Netherland
This page was last edited on 6-8-2021
© Precious Collectibles 2019 - 2021
All rights reserved
© Precious Collectibles 2019 - 2021
All rights reserved
* Free shipping worldwide for orders of 75 and above